Improving Quality within your Organisation
Does your business suffer through inconsistant levels of quality? Are your staff truly dedicated to the business cause and do they appreciate the effect of poor quality on the organisation as a whole? If yes read on; during this two day workshop we will examine the ‘mecannics’ of qualtiy and look at the effective procedures and methods of improving quality control.
Objectives:
• Understanding the modern demands of consumers against
quality
• Understand the basis of quality
• Understanding total quality management and apply this principle
to your business
• How to manage quality within the business
• Management methods to adopt supporting quality improvement
Who should attend: Junior and Senior Management teams
Content:
• What is true quality
• Quality demands in the 21st century
• Understanding the economics of quality organisation
• Total quality management
• Influencing your current levels of quality
• The seven ‘P’s of marketing
• Measuring and maintain effective levels of quality
Rate: £345 per delegate or contact us for group rate (6 – 18 delegates)