Automotive Consultancy

Friday 30th July, 2010

Being a Sales Executive

An interactive two day workshop exploring the basics of the Sales Executive role. We will examine the background of the role and how it has developed over the last 20 years. During the workshop we also cover the current legalities necessary to be an effective Sales Executive. A great refresher session for any seasoned or new Sales Executive.

Objectives:

• Be able to define the role of the Sales Executive
• Understand the products available
• Be able to define the standard sales process
• Be able to define the requirements of the Financial Service and Markets Act 2000
• Be able to define the requirements of the Consumer Credit Act 1974
• Appreciate the correct use of Proposal Management Systems
• Understand the basic reporting requirements and be able to spot improvement areas

Who should attend: Any person selling new or used products

Content:

• The history of selling
• What finance products are available
• Defining Purchase versus Hire
• Insurance and Guarantees
• Explaining the features and benefits of finance
• The Sales Process
• The correct use of proposal management systems
• Understanding the Financial Service & Markets Act 2000
• Understanding the Consumer Credit Act 1974
• Taking action to improve finance sales

Duration: X2 day workshop 09.00 – 17.00
Rate: £345 per delegate or contact us for group rate (6 – 30 delegates)
Book this course