Consultancy Services

BvdB Ltd delivers unique consultancy and training solutions to manufacturers and dealers, achieving customer satisfaction at the highest level.
The depth of personal experience, combined with the way we work, gives us a confidence and clarity about our business which in turn allows us to focus all our energies on making a difference with our clients.
Our consultancy and training services make a real difference to the strategic performance of the manufacturers and dealers we work with.

There are however questions which are being asked by the management on a daily basis:

• Am I getting the best results out of my own employees?
• Are the sales and service department maximising all dealership activities to achieve the best results?
• Why are prospects not buying from our dealership?
• Did we maximise this transaction or could we have done it differently?
• Do we maximise communication with all our (potential) customers?

And so there are many more!

By consulting BvdB Ltd, we can offer you the following services:

• We are experts in our chosen fields, having significant experience both as consultants and as operational senior managers
• Our approach is focused on delivery, implementation and making things happen
• We measure and review results and implement action plans to improve manufacturer / dealer performance by increasing profitability, sales and overall customer satisfaction
• We help manufacturers and dealers in achieving the brand strategic objectives and CRM processes
• We implement different structures to increase overall performance
• We identify, evaluate and propose a range of new services that will broaden the companies profile and build a strong market leading position
• We Initiate and develop customer relationships making the company first choice for professional practice seeking advise on change management and related consultancy
• We provide manufacturers and dealers with leading edge Trade Cycle Management (PCP) and Renewal technology
• We provide consultancy how to maximise prospecting events
• We assist dealerships in implementing Business Managers within their businesses
• We provide consultancy how to maximise the internet

As a reflection of this, our work has largely grown due to recommendations and referrals from satisfied clients. (See client testimonials)

However, if there are any specific manufacturer and dealer requirements, we are more than happy to discuss these with you.